policies & FAQ
Everything you need to know about enrollment, tuition, makeup tokens, missed classes, moving up levels, and more.
We want your experience at Gymnastics Unlimited to be as simple, enjoyable, and straight forward as possible. Find answers to our most commonly asked questions and important policies below.
Can my child try a class before enrolling? Absolutely! We offer a free trial class so your child can experience Gymnastics Unlimited before enrolling. Free trials are scheduled in an age- and skill-appropriate class with available space. Click the Free Trial Button to get started.
How do I know which class or level is right for my child? Our preschool classes are grouped by age to provide developmentally appropriate instructions for our youngest gymnasts. Beginning at age 5, classes are grouped by skill level so each gymnast can learn and progress at the pace that is right for them. You can view the required skills listed under each level on our programs page to get an idea of where your gymnast may fit. If you're unsure which level is right for you or your gymnast has previous gymnastics experience we offer free skill evaluations with our coaching staff to help determine the best place.
Tuition & Enrollment
When is tuition charged? Tuition is automatically charged to the card on file on the 1st day of each month.
Does enrollment automatically continue each month? Yes. Once enrolled, your gymnast will remain enrolled from month to month until you notify us that you would like to drop the class. This means there is no need to re-enroll each month, and your gymnast's spot remains reserved.
How do I cancel my gymnasts enrollment? To discontinue enrollment, families must notify Gymnastics Unlimited by the 25th of the month to avoid being charged tuition for the following month. Drop requests may be submitted by email to reachgu@gmail.com or through your iClassPro Parent Portal. Enrollment automatically continues from month to month until notice is received. Verbal requests are not considered official drop notices.
What is your refund policy? Tuition is non-refunadable once charged. We do not issue or prorate tuition for missed classes or for dropping after the monthly tuition has been processed. Please be sure to submit your drop notice by the 25th go the month to avoid being charged for the following tuition.
Do you offer sibling or multi-class discounts? Yes! We offer a $10 monthly discount for families with two siblings enrolled or for a gymnast enrolled in two classes a week. The discount is limited to one $10 discount per family or gymnast and does not increase with additional siblings or classes
Is there an annual registration fee? Yes. There is a $50 annual registration fee, valid for one full year. Registrations fees are capped at $100 so families with 3 or more gymnasts will never pay more than $100 annually in registration fees.
Classes & Level Placement
How does my gymnast move up to the next level? Gymnast move up as soon as they are skill ready. Move-ups are based on mastering the skills required for their current level and not how long they have been enrolled or how many classes they have attended. Our coaches continually evaluate each gymnast's progress, and when they have successfully completed the skills needed for their level, they can move up at any time, even in the middle of the month/session. Our coaching staff will let you know when your gymnast is ready to for the next level and our front desk staff will help you find the appropriate class. Parents are also always welcome to request an evaluation if they feel their gymnast may be ready to move up.
What should my gymnast wear and bring to class? Gymnasts should wear comfortable, fitted athletic clothing that allows then to move freely. Leotards are encouraged but not required. Clothing should fully cover the midriff and should not be loose or baggy, as this can interest with skills and coaches properly spotting. Long hair needs to be pulled back secured away from the face. All jewelry should be removed before class. Gymnast participate barefoot, so no specials shoes or other equipment are required. Please bring a water bottle for water breaks throughout practice. gymnasts will take the water bottle into the gym with them.
Absences & Makeup Classes
What happens if my gymnast misses a class? If your gymnast misses a regularly scheduled class, a makeup token will be automatically added to your parent portal. makeup tokens are valid for 90 days from the date of the missed class. Makeup tokens may only be used while actively enrolled.
How do I use a makeup token? Makeup tokens can be scheduled directly through your parent portal. Log in, go to My Account, select makeups for your gymnast, and use your available token to choose from an eligible class. Eligible classes must have an open spot available and your gymnast must make up the class in the level they are currently enrolled in. Need help scheduling? You can also email us at reachgu@gmail.com or stop by the front desk and see our staff who will be happy to help you schedule a makeup class. Makeup tokens are valid for 90 days and may only be used while your gymnast is actively enrolled.
How is attendance taken? Attendance is taken by our coaches during the first five minutes of class while our gymnast are warming up and is recorded through our iClassPro system. If your gymnast arrives late, they may be initially marked absent and a email with a makeup token will be sent. Coaches will review and fix tuition by the end of class and any makeup token issued due to late arrival will be automatically removed.
What To Expect During Class
What should I expect when we arrive for class? On your gymnast’s first visit, please check in at the front desk. After their first visit, there is no need to check in each week. Gymnasts can place their shoes, coats, and other belongings in the cubbies and should bring their water bottle with them to the lobby. At the scheduled start time, our coaches will open the gym doors and call classes by their class time. Gymnasts will enter the gym and head to the class floor, where they’ll sit with their level and begin warm-up. Attendance is taken during this time. All recreational classes warm up together before separating into their individual levels. From there, coaches will take their groups to begin working on the different gymnastics events and skills for the day. For the safety of our gymnasts and coaches, parents and spectators are not permitted inside the gym area during class. Parents are welcome to watch from our designated viewing areas.
Do I need to stay during my child’s class? No. Parents are welcome to leave during their child’s class. We just ask that your contact information in the Parent Portal is kept up to date so our staff can reach you if needed during class. If you choose to stay, you’re welcome to watch from one of our designated viewing areas.
Where can I watch my gymnast during class? Parents are welcome to watch their gymnast from one of our designated viewing areas. Preschool Classes: Our preschool viewing area is located at the top of the stairs to the left, behind the large windows. Parents can watch directly from the preschool lobby. When preschool classes visit the main gym downstairs, parents may watch from the upstairs balcony. Classes in the Main Gym: Parents can watch from our downstairs lobby through the large viewing windows or from the upstairs balcony. For the safety of our gymnasts and coaches, parents and spectators are not permitted inside the gym or training areas during class.